How To Resolve A Tenant Dispute

shu-Settling-disputes_1183094149-1500x1000It can be unsettling to be involved in a dispute with your tenant when you are renting out your residential property. There will be some concerns for you during the period of the dispute, such as if the rent will be paid, and if necessary, how to evict them.

While this is an uncertain time for you, your tenant probably feels equally uneasy. Talking about the issue whenever possible and trying to resolve it is often the best option for both of you. However, if the situation already escalated past the point of discussion and you may need to think about other options.

Resolving the issue

Of course, going to court is an option, but the expensive fees mean that finding an alternative solution is usually preferred.

Writing a letter to your tenant could help you to lay out the issues you are facing in the dispute. It is also important that you invite your tenant to respond to the letter with the problems that they may be facing, as this can help you to establish a dialogue. You can then propose some ways in which the dispute can be resolved.

To resolve the dispute, both parties need to commit to the proposed changes. Keep in mind that your tenant may wish to have their own input into the proposal and be prepared to take into account their suggestions.

Mediation to resolve disputes

An alternative would be to contact us for landlord-tenant mediation services. Mediation is a process that involves meeting with your tenant and a trained mediator who will listen to both sides and make a decision about how to resolve the issues you are facing. Mediation can be beneficial because both you and your tenant can communicate with each other face to face, which often makes the process a lot easier to solve.

If your tenant chooses not to follow the ruling reached by the mediation session, your only option will be to litigate. Litigation is often a long, complicated and expensive process, so if possible you should try to settle tenant disputes outside of court.

Contact us today if you’re unsure of what route to take or need more legal advice on mediation and litigation. As professional landlord solicitors with years of experience in landlord-tenant disputes, we can help you decide if mediation or litigation is the better option.

Protection schemes for financially-based disputes

Many tenant disputes stem from costs. Services like cleaning must be paid for, and figuring out who pays for them can be a long and sometimes costly process. In cases like this, there are official bodies you can turn to. You can use one of three Tenant Deposit Schemes:

However, these services also offer an Alternative Dispute Resolution service (ADR) which provides free, independent adjudication at the end of the tenancy. ADR can be a cheaper way of figuring out who owes what to whom, and what the deposit can be used for if necessary. Remember that these only apply at the end of the tenancy. For mid-term disputes, contact our specialist landlord solicitors.

Struggling to resolve a tenant dispute?

If you are struggling with a tenant dispute, we will be happy to help. Please call our specialist landlord solicitors on 0208 520 4555 to discuss your options.